>The required Sentinel HL key drivers are not installed.
If the LED lights, the application should be able to access the key. Disconnect, then reconnect after a few seconds. >The key is not connected properly to the USB port. The protected application cannot find a Sentinel HL key.ĭoes the Sentinel HL key LED light up? If not, this could be for one of the following reasons: For additional information, see the Sentinel LDK Installation Guide. After the older drivers are removed, install the Sentinel HL drivers. For additional information, see the Sentinel HL key driver documentation. Are older Sentinel HL key drivers installed on the machine? Uninstall the older driver using the installer corresponding to the older driver version.